Refund policy

We want you to plan with something you love. If The 1% Planner isn't right for you, here's how returns work.

Drawer-Proof Guarantee. Give the planner a real try. If it isn't working for you, email theonepercentplanner@gmail.com with your order number any time within 30 days of delivery and ask for a refund. We'll refund the full purchase price. You don't have to send the planner back, and it doesn't matter what condition it's in. Keep it. One per customer, on single planners bought directly from this store. This replaces the return conditions below, and it does not cover bulk or organizational orders.

Returns. If you'd rather return an unused planner instead, you can do that within 30 days of delivery, as long as it's in its original condition. Email us at theonepercentplanner@gmail.com with your order number and we'll send you the return address. Return shipping is paid by the buyer.

Bulk and organizational orders. Orders of 10 or more planners, and any order placed by a business, school, church, or nonprofit, are not covered by the Drawer-Proof Guarantee or the 30-day return policy above. These orders are final sale unless we agree otherwise in writing before the order is placed. Damaged or incorrect items are still covered — see below.

Refunds. For guarantee refunds, we'll refund the full purchase price to your original payment method once we have your email. For returns, we'll refund once we receive and inspect the planner. Refunds typically appear within 5–10 business days, depending on your bank.

Damaged or incorrect orders. If your planner arrives damaged, or you received the wrong item, email us a photo within 7 days of delivery and we'll send a replacement or issue a full refund — no return required.

Questions? Email theonepercentplanner@gmail.com and we'll sort it out.